Dental referral management

Dental referral management for dentists and specialists.

CaseLink is a HIPAA-compliant dental referral management platform where general dentists and specialists refer to each other. Every referral, x-ray, message, and outcome report lives in one shared case record that both offices can see.

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The category

What referral management covers.

A dental referral is a handoff between two offices and a patient. Referral management is everything that has to happen for that handoff to end in treatment, and for both offices to know it did.

Referral management covers

  • Sending the referral with x-rays, notes, and insurance attached
  • Confirming the specialist received it
  • Reaching the patient and booking the consult
  • Tracking consult and treatment status in both offices
  • Reporting the outcome back to the referring dentist
  • Knowing which relationships send and complete the most cases

Where fax and paper slips fall short

  • No confirmation that a faxed referral arrived
  • Radiographs sent separately, or not at all
  • The patient carries a paper slip and may never call
  • Status checks take a phone call between offices
  • Outcome reports take days to come back
  • No record of where referrals come from
How CaseLink works

Referral tracking from send to outcome.

Send in under three minutes

The referring office attaches patient details, x-rays, insurance, and treatment notes. The specialist receives the case with the clinical context already in place.

One status, both offices

Received, patient notified, consult scheduled, and treatment accepted are timestamped and visible to the sending and the receiving office.

Unbooked cases surface

If a patient has not booked inside the follow-up window, the case surfaces for outreach, so the referral ends with a recorded outcome.

Encrypted messaging

Offices message each other inside the case, organized by patient and by practice, instead of trading phone calls.

Outcome reports back

Treatment notes and reports return to the referring dentist in the same case record, in minutes instead of days.

Referral source analytics

Specialists see referral volume, source attribution, and completion by referring practice over any time period.

Who it is for

A referral network for every practice.

Comparing options? Read how to choose dental referral software

FAQ

Referral management questions.

More answers on setup, security, and workflow live on the FAQ page.

What is dental referral management software?

Dental referral management software replaces fax, phone calls, and paper referral slips with one secure system for sending, receiving, and tracking referrals between dental practices. The referring dentist sends the case with x-rays and notes attached, the specialist receives it in an inbox, and both offices see the status and the outcome.

Can general dentists and specialists refer to each other on CaseLink?

Yes. CaseLink is built for both sides of the referral. General dentists send cases to specialists, specialists accept them and send outcome reports back, and both offices see the same timestamped status. If a practice you work with is not on CaseLink yet, you can invite them from the referral screen in under a minute.

How much does dental referral management software cost?

On CaseLink, general dentists use the platform for free with unlimited referrals. The specialist plan is $299 per month, or $269 per month on yearly billing, with the first month free. DSO and multi-location pricing is custom. There is no setup fee and no contract on the GP or specialist plans.

Read the guide: Free dental referral software for general dentists
Is CaseLink HIPAA compliant?

Yes. Every referral, message, and file is encrypted in transit and at rest, with audit logs on every action, role-based access controls, and automatic session timeouts. CaseLink signs a Business Associate Agreement on signup with every practice.

Does CaseLink work with Dentrix, Eaglesoft, or Open Dental?

CaseLink runs in the browser alongside Dentrix, Eaglesoft, Open Dental, and other practice management systems. Scheduling, charting, and billing stay where they are. There is no data-level integration today, and a scheduling integration is on the way.

Can CaseLink replace paper referral pads and faxed referrals?

Yes. Instead of a paper slip the patient carries or a fax the specialist may never confirm, the referral goes to the specialist with the clinical context attached, and both offices can see when it was received, when the patient was contacted, and when the consult was scheduled.

Read the guide: Paperless dental referrals: replacing the fax and the referral pad
Does CaseLink work for DSOs and dental groups?

Yes. The DSO and multi-location plan adds team permissions, multi-location analytics, API access, and a dedicated success manager, with custom pricing on an annual contract.

Manage every referral
in one shared record.

Free for general dentists. Specialists get one month free. No setup fee, no contract.